08450 318 210
We operate a 'no-hold' policy on our telephone system. If we cannot answer your call please leave a message and we will contact you within 60 minutes during office hours. Please leave details of your enquiry along with your number.
Telephone Helpline and normal office hours
Available 9-5.00pm Mon- Fri
Our telephone help desk is closed over the weekend.. If you would like to leave a message we will respond to the query the next working day.
Available 7 days a week from 9.30am to 9.00pm ( please see above)
Our email help service can be reached on email@example.com and we can help with any technical, sales or order queries. This service is available 7 days a week between 9.30am and 9.00pm
if you wish to chase an order out of normal office hours this can be checked by logging in to your account at www.vision2you.co.uk. Alternatively if you leave a message with the order details we can check this the next normal working day and email an update.
To help us provide you with accurate information please include as much information about the frame and your prescription as possible. This helps us advise more accurately on price and suitability. Your email will be answered by a qualiified Optician who can offer professional advice on your frame and lenses.
Email service is available 7 days a week between 8.30am and 10.00pm.We aim to respond to your quote or query within 20 minutes of receiving your email.